About Us

Are you stroller/wheel-chair accessible?

The comfort of our guests is of the upmost importance to us. For that reason, we are happy to offer a stroller-friendly, wheel-chair accessible environment.

Can Artisano cater more than one event on any given day?

With our busy locations throughout the GTA, Artisano is always available to cater your event.

Can I place a special order for fresh-baked breads?

Yes. Please give us 48 notice for larger, special orders. Please call the location nearest you. Click here for our locations.

Can I place an order online?

While we don’t currently have an online ordering system, you can access our entire menu online and we’re happy to accept orders in person, or via fax. Click here for our locations and contact information. Click here for our fax-in order form.

Do you accept reservations?

We don’t take reservations but don’t let that bother you. Each of our locations has plenty of seating, so there’s always a place for you to sit. Click here for a list of our locations.

Do you charge for wireless internet?

Artisano Bakery Café is pleased offer complimentary wireless internet for all of our guests at each of our locations.

Do you offer custom catering packages?

We’re happy to create a custom catering package to suit your needs. For more information on our catering services, please click here.

Do you offer gift certificates?

We currently offer Artisano Bakery Café gift certificates and are working on future guest rewards programs. Gift Certificates can be purchased at all of our locations.

Do you offer rewards programs?

We are currently working on creating an Artisano rewards program for our loyal guests. Please check back regularly for updates or sign up for our e-newsletter.

How can I place a catering order?

For your convenience, we’re pleased to offer a variety of ways to place your catering order. Catering orders can be placed in person or by calling your pick-up location. To find out more about Artisano’s catering services, please click here.

How can I place a large order?

For your convenience, we’re pleased to offer a variety of ways to place an order. Orders can be placed in person or by calling your pick-up location of choice or via our fax-in order form. To contact us, click here. For your convenience, please allow 24 hours for large orders.

How do I apply for a job at Artisano?

At Artisano, we’re always looking for bright, energetic people to join our team. For more information on careers at Artisano, please click here.

How long can I keep Artisano breads at home?

While we believe that nothing tastes better than fresh-baked bread, Artisano breads stay fresh for three or four days. They also freeze well if you’d like to enjoy them at a later date.

How should I store Artisano bread?

Storing: Store in original paper bag if consuming within 24hrs. If keeping our bread for a longer period (up to 3 days) remove it from the paper bag and place it in a plastic bag.

Freezing: Bread can be frozen for up to 2 weeks. Let bread cool, wrap bread tightly in foil, seal in air tight plastic bag and place in freezer.
To reheat, thaw 2-3 hours at room temperature.
For a crunchy crust, place bread on cookie sheet in 350F (160C) oven for 5 minutes. For softer crust, wrap bread in aluminum foil before placing in your oven.

Is Artisano Bakery Café a franchise?

No, we’re not a franchise. Artisano is a locally owned and operated café. We’re not affiliated with any U.S. franchise system.

What are your hours of operation?

Please visit our locations page for the hours of operation for each of our bakery-cafés.

What coffee blends do you offer?

We believe there’s nothing better than a fresh cup of coffee. That’s why all of our fresh-brewed, custom roasts have been especially selected for Artisano Bakery Café. Our featured blends are composed of only the finest grades of shade grown Arabica beans from the world’s top coffee producers. Each of our custom coffees has been specially blended and roasted for Artisano and are brewed fresh for optimum flavour and enjoyment. They’re also available for you to take home as well.

What forms of payment do you accept?

Each of our locations accepts cash, Visa, MasterCard and American Express.

Where can I find an Artisano location near me?

For a list of our current locations, please click here.

Will Artisano be franchising in the future?

Interested in becoming an investor or opening a potential franchise? Click here for details.